Privacy Policy
Last Updated: 15 May 2025
1. Introduction
Regang ("we", "us", "our") is a movement education studio based at Lorong Maarof 9, 59000 Bangsar, Kuala Lumpur, Malaysia. This Privacy Policy explains how we handle personal information that is shared with us when you interact with our studio, use our website, or participate in our sessions.
We are committed to handling personal data responsibly and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have questions about this policy, please contact us at [email protected].
2. What Data We Collect
We collect a small amount of personal information, specifically:
- — Name and contact details (email address and phone number, when provided) — to manage bookings and send session-related communications.
- — Message content from enquiry forms — to respond to your questions.
- — Technical data (IP address, browser type, pages visited) — collected automatically by our website hosting and analytics tools.
- — Cookie preferences — stored locally in your browser to remember your consent choices.
We do not collect sensitive personal data such as health information, financial account details, or identification numbers.
3. How We Use Your Data
Your personal data is used for the following purposes:
- — Responding to enquiries and booking requests
- — Sending session confirmations, reminders, and between-session notes (for coaching participants)
- — Managing membership communications and seasonal updates
- — Understanding how our website is used (via analytics) to improve its content and usability
- — Complying with applicable legal obligations
The legal basis for processing your data is either your consent (for cookies and marketing messages) or the performance of a service agreement (for booking-related communications).
4. Data Retention
We retain personal data only for as long as it is needed:
- — Enquiry data: deleted within 12 months of the last communication, unless a booking was made
- — Booking and session records: retained for up to 3 years
- — Membership data: retained for the duration of the membership and up to 2 years after it ends
5. Sharing Your Data
We do not sell or rent your personal data. We may share it in limited circumstances:
- — With our website hosting and analytics provider (data processed in accordance with their privacy terms)
- — If required by Malaysian law, court order, or regulatory authority
6. Cookies
Our website uses cookies to function correctly and to help us understand how it is used. You can manage your cookie preferences at any time via our Cookie Policy page. Essential cookies are necessary for the site to work and cannot be disabled.
7. Data Security
We take reasonable steps to protect the personal data we hold — including using HTTPS on our website, limiting who has access to data internally, and not storing payment details ourselves (payments, where applicable, are handled by secure third-party providers).
No method of data transmission over the internet is entirely without risk. If you believe your data has been compromised, please contact us immediately.
8. Your Rights
Under the PDPA, you have the right to:
- — Access the personal data we hold about you
- — Request correction of inaccurate or incomplete data
- — Withdraw consent for data processing (where consent was the basis)
- — Request deletion of your data (subject to legal retention requirements)
- — Raise a complaint with the Department of Personal Data Protection Malaysia
To exercise any of these rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to external services (such as Google Maps). We are not responsible for the privacy practices of these external sites and recommend reviewing their policies directly.
10. Children
Our sessions are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted their data to us, please get in touch and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be noted on this page with a revised "Last Updated" date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
12. Contact
Data controller: Regang
Address: Lorong Maarof 9, 59000 Bangsar, Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-2287 6041