Terms & Conditions

1. About These Terms

These terms set out the conditions that apply when you participate in sessions or use the services offered by Regang, located at Lorong Maarof 9, 59000 Bangsar, Kuala Lumpur, Malaysia ("we", "us", "our", or "Regang"). By booking or attending any session, you agree to these terms.

If you have any questions, please contact us at [email protected] or call +60 3-2287 6041 before participating.

2. Nature of Our Offerings

Regang provides general movement education sessions focused on stretching and lengthening. Our sessions are educational in nature and are not a substitute for professional advice of any kind. We do not offer regulated professional services.

Participation is voluntary and at your own discretion. We encourage you to assess your own comfort level before attending any session and to stop any movement that does not feel right for you.

3. Session Formats & Inclusions

We currently offer the following session formats:

• — Easy Stretch Drop-In — A single group session with a take-home follow-along sheet. Priced at RM 450 per session. Suitable for all comfort levels.
• — Lengthen & Loosen Coaching — A six-session coaching block with a personalised routine and friendly notes shared between sessions. Priced at RM 1,700 per block.
• — Year of Ease Membership — An ongoing membership with regular sessions, seasonal routine updates, and access to a video library. Priced at RM 4,000 per year.

Session schedules and content may be adjusted from time to time. We will communicate any significant changes in advance where possible.

4. Bookings & Payment

Bookings are confirmed upon receipt of full payment unless otherwise agreed in writing. Prices are listed in Malaysian Ringgit (RM) and are inclusive of applicable taxes where stated.

We reserve the right to adjust pricing with reasonable notice. Changes will not affect bookings already confirmed and paid for.

5. Cancellations & Rescheduling

We understand that plans can change. Our approach to cancellations is as follows:

• — Drop-In sessions: Please give us at least 48 hours' notice if you are unable to attend. Sessions cancelled with sufficient notice may be rescheduled at our discretion.
• — Coaching blocks: Individual sessions within a block may be rescheduled with at least 48 hours' notice. Unused sessions within a block do not carry over beyond 90 days from the block start date.
• — Memberships: Membership periods are annual. We are not able to offer refunds for unused time within a membership year. In exceptional circumstances, please contact us to discuss your situation.

If Regang cancels a session, we will offer a reschedule or full refund for that session.

6. Refunds

Refund requests are handled on a case-by-case basis and at our discretion, except where we have cancelled a session. To request a refund, please contact us at [email protected] with your booking details and the reason for your request.

We aim to respond to all refund enquiries within 5 working days.

7. Personal Responsibility

By attending a session, you confirm that you are participating of your own free will and that you take responsibility for how you engage with the session content. You are encouraged to move within a comfortable range and to rest whenever needed.

Regang and its team members will not be held responsible for any discomfort, injury, or adverse experience arising from participation in sessions, except where such outcome is a direct result of our negligence.

8. Participant Conduct

We ask that all participants approach sessions with courtesy and consideration for others. Regang reserves the right to ask any participant to leave a session if their behaviour is disruptive or disrespectful to others. In such cases, no refund will be issued for the affected session.

9. Intellectual Property

All materials provided during sessions — including follow-along sheets, routine notes, and video library content — are the property of Regang. They are shared for your personal use and may not be reproduced, distributed, or shared commercially without our written permission.

10. Website Use

You may use our website for the purpose of making enquiries and bookings. You agree not to misuse the site, attempt to disrupt its operation, or submit false information through any of our forms.

Our website may contain links to external websites. We are not responsible for the content or practices of those sites.

11. Limitation of Liability

To the extent permitted by Malaysian law, Regang's liability in connection with any session or service shall not exceed the amount paid by the participant for that specific session or service. We are not liable for indirect, incidental, or consequential losses of any kind.

12. Privacy

How we collect and handle your personal data is described in our Privacy Policy. By participating in our sessions or using our website, you acknowledge that you have read and understood how your data may be used.

13. Changes to These Terms

We may update these terms from time to time. The most current version will always be available on this page, along with a revised "Last Updated" date. Continued participation in our sessions after an update constitutes acceptance of the revised terms.

14. Governing Law

These terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms or your participation in Regang sessions shall be subject to the jurisdiction of the Malaysian courts.

15. Contact

Regang
Lorong Maarof 9, 59000 Bangsar, Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-2287 6041